Returns & Refunds
HEAD TO HAT accepts refund and exchange within 7 days as long as the product is still in the same condition as received with the tags attached.
We strongly recommend our lovely customers to make sure to choose the right size and their preferred color, as exchange and refund shipping costs back and forth should be handled by them, these fees will be deducted from the store credit voucher or from the refunded total amount.
Any exchange after 7 days from the date of delivery will not be accepted.
If you have any inquiries about our exchange and refund policy, please contact our customer service via:
Method of payment & refund period (after the product evaluation process):
Credit card/ Debit card – 3 to 5 business days
Disclaimer: Head to Hat is a subsidiary of Splendors Collection Trading LLC